Privacy Policy

Knowledge Med ("we," "our," or "us") is committed to protecting the privacy of our website visitors, partners, and healthcare providers. This Privacy Policy describes how we collect, use, and share personal information when you visit knowledgemed.org or engage with our services.

Information We Collect

We may collect the following categories of information:

• Contact Information: Name, email address, phone number, and professional mailing address provided through contact forms or email inquiries.
• Professional Information: Job title, institutional affiliation, medical specialty, NPI number, and state licensure details relevant to program participation.
• Session Data: Participation records, engagement metrics, knowledge assessment responses, and feedback collected during interactive virtual education sessions.
• Technical Data: IP address, browser type, device information, pages visited, and referring URLs collected automatically when you visit our website.

How We Use Your Information

We use the information we collect for the following purposes:

• Delivering and improving interactive virtual medical education sessions.
• Communicating with you about programs, scheduling, and follow-up materials.
• Generating anonymized and aggregated engagement analytics for program sponsors.
• Ensuring compliance with applicable healthcare regulations and accreditation standards.
• Analyzing website usage to improve site functionality and user experience.

Information Sharing

We do not sell personal information. We may share information in the following circumstances:

• Program Sponsors: Aggregated and de-identified engagement data may be shared with pharmaceutical and healthcare companies that sponsor educational programs. Individual provider identities are not disclosed without consent.
• Service Providers: Third-party vendors that support our operations (e.g., web hosting, email delivery, analytics) may process data on our behalf under contractual obligations to protect your information.
• Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.

Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect the information we collect. While no system is completely secure, we take reasonable measures to prevent unauthorized access, disclosure, or loss of personal data.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Session engagement data may be retained in aggregated, de-identified form for longer periods for analytics purposes.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of certain data processing activities.
• Request a copy of the personal data we hold about you.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Knowledge Med
Email: integrations@knowledgemed.org